hi everyone my name is Alex torpy I'm
the town manager here in Hanover New
Hampshire and I'm really excited that
you're interested in the job of senior
assistant clerk slash deputy director of
administrative services so this is a new
position that we're actually creating uh
Hanover used to have an administrative
services department when there was a
person in charge of that department who
had multiple roles over the last few
years that has shifted a little bit as
new people have come in and basically
what we've done in the last couple
months is kind of recreate this
administrative Services Department that
is overseeing a handful of different
internal functions one of those
functions is the sort of front office
which includes our Clerk and tax
collector staff so we have two staff in
those positions currently who have been
doing a really amazing job for a long
time part of your job will be to help
support and supervise them as well as
report to the director of administrative
services on issues that are appropriate
for them and for something things
reporting directly to the town clerk
you'll also be working a lot with myself
and Kerry Osgood in the town manager's
office as we predominantly do the
coordinating of the select board as well
as for our town meeting every spring and
so this position is going to oversee a
couple different areas
um within administrative services so a
really big one is records and this goes
from right to no requests and creating
um kind of a more comprehensive process
and policy than we have in place
currently it includes making sure
departments have the right records
retention schedules I mean it also
includes working with me and our I.T
department and doing some digitization
projects and moving some of our permits
and processes more online to make it uh
easier for the public to access to
improve how we can find things to reduce
the amount of paper that we use all that
kind of good stuff there's a couple
other things that are going to be really
important for this position as well so
the other is working to help coordinate
activities between our governing and
legislative body so that's our select
board and town meeting and so this
position is going to be expected to
attend along with me all of the select
board meetings which are twice per month
um and those are Monday nights at seven
o'clock and so in those meetings you'll
be providing a little bit of support
along with myself for the meeting so if
there's questions on procedures or
anything like that but also taking
minutes of the meetings as well as
participating with me and Carrie who
create the agenda along with the select
board chair before each of the meetings
we'd also be looking for feedback and
process improvements about how all that
works that also includes preparing for
town meeting which is every May here in
Hanover
this also would include supporting and
coordinating between all the different
election officials and staff so between
the town clerk uh Deputy town clerk
moderator supervisor of the checklist
and the two staff I mentioned before
part of your responsibility in this
position would be doing things like
holding monthly meetings between those
staff which we just started a few months
ago which have been really great I mean
just finding other ways to liaise and
coordinate and manage everybody and
making sure everybody's talking
um and again we'd be looking for some of
your uh policy and process ideas there
because again this is a brand new
position
you'd also be accessing electionnet and
also would need to either have or become
licensed or certified to be a municipal
agent a registered Municipal agent in
New Hampshire so you could perform all
of those functions as well part of the
goal of this position is also to provide
the two staff in the front office the
ability to for more flexible scheduling
or taking time off or things like that
there's a couple other things that will
be important as well some of that might
be working with the tax collector so
each of our two front office staff work
for Clerk and tax collector so you'd be
working with them on some of the tax
collecting and billing
you'd be involved directly in managing
those two employees that I mentioned
before and so finding ways to support
them and also kind of being the
supervisor in our front lobby which also
includes our tax assessor
um and parking as well so this is a
really exciting position for the right
kind of person because it's not written
in stone how this is all going to work
you can look at the job packet and the
job description to see what we're
thinking here but some of this is going
to be built around you and so we need
someone coming in who's not only
familiar with New Hampshire local
government especially rules and
procedures related to records retention
governing body meetings and minutes and
things like that but also someone who is
interested in creating something not
just walking into something that's
already sort of moving and so we've got
a lot of really great staff who work
together well already but we are making
some changes to how things are organized
and you would be overseeing part of that
so someone who's gonna be able to walk
in have really good time management
skills be able to be creative be able to
have good interpersonal skills so that
you can interface with members of the
public and all the different staff and
officials that you'll be working with
those are the kind of things that would
set someone up for success in this
position and there's a lot of
opportunity I think to grow in this as
well as you get to build everything
around what we decide to do over the
coming months and years so
if you're a self-starter if you're
passionate about local government if you
are detail oriented and have great time
management and communication skills this
could be a really good opportunity for
you to come work here in Hanover so more
information about the qualifications and
the responsibilities are available in
the links that you probably found this
video on and certainly if you have any
questions about any of that you can
reach out to our Human Resources
Department I look forward to seeing some
of your applications and hopefully
getting the chance to meet some of you
soon so thanks for your interest